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Our process

At RAM Restoration our process is simple. Explore the steps to see how streamlined our steps are for Water Damage, Mold Removal, and Fire Restoration Services.

Contact RAM Restoration for Water Damage Restoration Services

Step 1: Contact Us

When a disaster strikes, it can be very overwhelming and can happen any time of the day, which is why RAM Restoration is available 24/7 to assist you through this stressful time. Our 24/7 emergency services will be able to get a crew dispatched to your home or business in as little as 15 minutes. We can’t change what happened, but our job is to prevent any further damage from occurring, which is why our top of the line response is crucial to your home or business.

Mold Inspection performed by RAM Restoration Grand Rapids, Mi

Step 2: Inspection

With our 24/7 availability, the inspection process is critical as this will determine the cause, scope & size, and plan for the mitigation of your damages. Our team will be able to inspect your home or business and determine the cause of your damages, which will help you better understand if your insurance is likely to cover the cost of your loss. We will also be able to assist you in determining if the damages sustained will benefit you in filing an insurance claim based on the monetary value of your damages. We will work directly with you in determining the best course of action in getting your home or business restored to its pre-loss condition.

Fire Damage Restoration Services Performed by RAM Restoration Grand Rapids, Mi

Step 3: Emergency Services

Our quick response is crucial to your home/business and addressing your damages is our top priority. Our IICRC certified professionals will start the clean-up process to minimize your damages as much as possible. The clean-up process will be in full gear from setting up drying equipment, documenting and photographing your damages, temporary repairs, and removing un-salvageable items. We will work efficiently to make sure that the clean-up is moving in a timely manner to minimize the burden on you or your business all while doing what is needed to get your home or business back to that pre-loss condition. We will also work with you to make sure, should you file an insurance claim, that you and your insurance company have everything needed to be able to process your claim in a timely manner.

RAM Restoration Consultant briefing Customer on Water Damage in Grand Rapids, Mi

Step 4: Completion

Once we have completed the entire clean-up process, we will get you or your insurance company all the documentation needed to help process your loss in a timely manner. We will make sure to walk all of your damage rooms/areas with you and verify the mitigation performed is up to your standards and ours. Should the emergency services require removal of building materials that will need to be re-constructed, we can provide you with multiple of our trusted vendors to help that re-constriction process go as smooth as possible. We will continue to be in contact with you throughout the entire process and after, if needed.


What our customers say

Hear from your neighbors about our damage restoration services in Grand Rapids and surrounding areas.

May 21, 2024

We needed mold remediation right away to complete the sale of our home. RAM gave us a quote the same day we called and started work the next day. They did a fantastic job and communicated continually with us all through the project. They were professional, prompt, courteous, and hard working. Our attic was spotless when they finished. I highly recommend their services.

Austin Shipaila
May 11, 2024

AJ and the guys were great. Had a roof leak after a storm. They were here quick, communicated what needed to be done and followed through. Got everything dried out in a few days. If you have water damage give these guys a call!

Rob Johnson
May 8, 2024

Quick response, very professional. Got the job Done, no hassle. Honest pricing. Would definitely recommend

Water Damage can be devastating