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What our customers say

Hear from your neighbors about our damage restoration services in Grand Rapids and surrounding areas.

Brian Austin
January 29, 2024

A sump pump failure led to our basement flooding. We contacted RAM Restoration and they quickly assessed the situation and developed a recovery plan. Within a couple of hours, the RAM Restoration crew was onsite executing the plan. This included extracting the water, moving furniture, pulling carpet, discarding saturated padding, drying the basement floor, applying anti-microbial agent to eradicate potential mold growth, and used air mover axial fans to salvage the carpet. The entire RAM Restoration staff are professionals who know their trade. They provided us with a peace of mind during an extremely stressful event and I’m very pleased with the end result. I highly recommend RAM Restoration‘s services.

Senada Hamzagic
January 21, 2024

We had a pipe freeze and burst in our basment, caused water damage throughout our basement. We called Ram and they were on top of it within 30mins of the pipe bursting. They even assisted with plumber reccomendation for the repair. Would highly reccommend RAM to anyone! Great job crew.

Kurt Laux
January 20, 2024

We had a pipe burst in our finished basement and made quite a mess. After a call to RAM, AJ had a crew out to the house in a short amount of time. These guys worked late that first day to get all the wet stuff out so the drying process could start. These guys busted their butts! Very happy with the job they did along will the great communication along the way! Thanks guys!

Dawn VanderKallen
January 20, 2024

After our sewer backup into our basement RAM Restoration arrived quickly and very professionally answered our questions promptly with knowledge and experience. They gave us peace of mind while restoring our home to it's previous livability. I would recommend RAM to anyone that needs this type of service. They made this whole process much less stressful than I initially felt it would be and couldn't be happier with the results.

Kendrah Van Dyken
December 30, 2023

Richard, AJ and Abdul are your guys! I will recommend them to anyone in a heart beat! They’re professional, quick and very knowledgeable. The system works wonders and they bust their butts moving everything for you. These guys treat your home as if it’s their own and they treat you like family. The amount of sympathy they showed us really helped our mental health going through this traumatic experience. On top of hustling to get the job done right, they gave us advice on things they didn’t need to. I wouldn’t want anyone else by our side after a disaster. Dont waste your time looking at any other business!

December 30, 2023

I didn't even hire them. Our plumber's insurance company did. They are super personable and friendly. It was like hanging out with friends the whole time they were there for three days tearing up water damage. They didn't have to be nice to us because like I said we didn't even hire them. Great people to have around in such a stressful time! Richard, AJ, and Abdul are the BEST!

Carson King
December 18, 2023

RAM was fantastic. They helped us through the Thanksgiving holiday and checked in regularly. They went above and beyond our expectations for service.

Daniel Schreer
December 12, 2023

Richard and the other guys done and awesome job getting rid of the mold and keeping things clean would highly recommend them awesome job and done in two days 👍

Susan DeBoer
December 8, 2023

The RAM crew has been great 😃 Was respectable in asking if they could do the work and explaining what they are going to do. Cleaned up after done.Came out the next day after I called. Thanks again for all your help.

Jenny M
December 6, 2023

They were friendly and fast in getting my mold issue cleaned up very quickly and under the estimated cost!!! Awesome team of men who were very professional and who I would recommend to everyone!! I would most definitely use them again!

Emina Sero
November 22, 2023

Had a small spot that looked like mold, called RAM Restoration and they came out and took care of it. Ended up being a full mold remediation but they did an excellent job and were transparent through the whole job. Thanks

Elvir Bajric
November 10, 2023

I reached out to RAM Restoration for water damage at my cabin. Our cleaning staff found water that leaked out from a fridge line and we called RAM out and they responded very quickly. They addressed the water damages and started the dry out process the same day. Even though I was out of state, RAM coordinated the process and gave us daily updates on the drying and conditions. We are very happy with their services and professionalism. Great job by Richie and his crew.

Abdul Mussa
November 8, 2023

My toilet over flowed, causing water damage to my basement and they came by really quick. They were also very knowledgeable on how to take care of the solution. I’m so thankful for them or else I would have had a flooded basement for who knows how long.

michelle martin
October 26, 2023

Great experience with this company. Our main floor bathroom had a water overflow that leaked into the downstairs bathroom. It was a mess and I had no clue where to begin with fixing the damage and problem. After a couple of google searches I decided to call Ram Restoration. They were at my house within a few hours. All of my questions were answered and the job was completed efficiently with awesome communication throughout the process. Thank you for your great work!

Aida Music
October 19, 2023

Ram Restoration did a fantastic job in my bathroom and basement. Bad toilet overflowed snd they responded really quick and got to work. Very knowledgeable not only about restoration but the insurance side as well. They helped us with our insurance adjuster and claim to make sure everything went smooth. Would highly recommend them.

Andrew Hancock
October 18, 2023

Great work by AJ and the crew - got in cleaned up the water and identified the problem areas with a plumber. They don’t beat around the bush, they tel you what should be done and if it’s not what will transpire. Not only are they good at what they do but can also hold a conversation. I highly recommend Ram!